FAQ – Citrix StoreFront

Your Custom Citrix StoreFront Interfaces are responsive by default? What is responsive layout here?

Yes, our custom Citrix StoreFront websites are responsive by default. However it is optional for customers if they are really not concerning the responsive look on devices. As Citrix StoreFront delivers ‘anywhere -any device’ access, we put attention over the look and user experience with our Custom Citrix StoreFront receiver web interfaces. Your mobile/tablet users will get better user experience with our custom interface than the default StoreFront interface.

Does your custom interface work on Windows Receiver Client too?

Yes, our Customized Interface will be applied on your Desktop based Windows Receiver Client too.

Do you also provide customization on multifactor (2nd authentication) logon screen?

Yes, we can customize your 2nd factor logon screen too. You may use any 3rd party (Azure MFA, Duo or anything else) or default radius authentication for multifactor where we can customize everything based on the limitation by 3rd party. You have to inform during project startup which 2nd factor you are using. However we don’t mind to help implement it after completion or later time as well.

How long a Citrix StoreFront customization takes?

1 week in general. 2 days for design and 3 days of development is actually what we require. However it may take little longer incase if the design phase takes time due to your slow review/response. Also if you are implementing more custom features that may take a little more time as well. The timeframe will be discussed and delivery time will be committed before the project starts.

What are custom features you can implement in Citrix StoreFront Interface?

The standard features that most companies require are Announcements, Web Links, Documents, Downloads, Active Directory Info, Client Info, Twitter, RSS, Forgot Password, Forgot Username, Password Reset by Admin and few more. However we are ready to hear your specific requirements and convert them as features for you.

Is there any admin module you provide to manage custom features?

Yes, we do provide an admin module called IAdmin which lets you manage all your custom features such as Announcements, links etc. You can add/edit/delete your posts. We can also customize this admin module specific to client requirements. For example few clients want to post Announcements, links on group based where few clients may like to manage these on OU based. Everything you required is possible.To view more about IAdmin, Visit IAdmin FAQ >>

I already have a Customized Citrix StoreFront Receiver website. I want to add your custom features, is it possible?

Yes, we can add our custom features into your existing Citrix StoreFront interface either it has a default look or customized look. Our cost differs based on your customized design which will be discussed and estimated then.

Do I need SQL in my environment to install your custom interface?

No, if you are only customizing the look and feel (Branding only package). If you are willing add our custom features then we recommend going for SQL. You may have a simple SQL Express edition which is good enough. However we have XML based solution which we can offer for the customers those who not like to go for SQL.

Do you provide support for installing your custom StoreFront interface?

Yes, our Remote Install Assistance applies to all interface customers at free of cost. We can support you from remote using web based remote programs.

Do we need to share our network/system secure credentials for Remote Install Assistance?

Usually No. We never ask your credentials unless in specific/critical situation. However in such a situation you can create some temporary passwords for us to use for installation purpose. Generally we ask you to login to the systems (IW: SQL Database) and then we proceed our work while you monitoring everything.

Do you provide customization to our specific needs?

Yes, we love to hear your needs and see the new challenges. We analyze your needs and discuss the possibilities. If your need is something realistic then we are sure we can offer you that customization. The cost estimation will be provided for your approval which is purely depends on the hours of work we estimate to consume.

Can we install your Custom Branded Interface in multiple servers/instances/websites?

Yes, it is yours. You only pay us for one interface and it is your own choice to install in any number of servers/instances/websites.

Do you offer any bug fix warranty for your Custom Citrix StoreFront interface?

Yes, 90 days of bug fix warranty will be offered with our Custom Citrix StoreFront interface package.

Click Here >> to read more about Citrix StoreFront Receiver Web customization

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