Remote Desktop Web Access customization
Make RD Web Access look like part of your company, not a default Windows page, and give your users the self-service tools they keep asking the help desk for.
Remote Desktop Web Access (formerly TS Web Access) is the browser portal for Microsoft Remote Desktop Services. It ships with Windows Server, integrates with Active Directory and makes it simple to publish RemoteApps and desktops to users and groups. What it does not offer is any meaningful way to change how it looks or what it does.
We have customized RD Web since the TS Web Access days, so we know its framework in depth. We redesign every screen around your brand, from sign-in to the app list, and add features that take load off your help desk. The same work applies to the RD Web Client, and we deliver both together when you use them side by side.
See the Remote Desktop Web Access demo
Features you can add to Remote Desktop Web Access
Pick the ones your users need. If you have an idea that is not on the list, we will build it.
My Folder
Users browse their network share from inside the portal and upload, download or delete files. Moving a file between a laptop and a remote session becomes a drag and a click. Call it My Files, Explorer or anything that suits your users.
Announcements
Post news, maintenance windows and alerts on the sign-in page, the app page or both. Publish, edit, schedule and retire messages from IAdmin, and target them by Active Directory group or OU.
Web links
Put company links, policies and support resources in front of users before and after they sign in. Manage the list from IAdmin and show different links to different AD groups or OUs.
Forgot password
A self-service reset on the sign-in page. Users verify who they are and set a new password without calling the help desk, following the reset flow they already know from the web.
Forgot username
Users who cannot remember their sign-in name verify their email address or phone number against Active Directory, and receive their username by email.
Password reset by admin
An IAdmin module that resets a user's password in one step, checks it against your AD password policy and emails the new password to the user. No need to open a domain controller.
Create AD users
Create Active Directory users from the browser with company, title, email and phone details, place them in the right OU and groups, and email them their credentials automatically.
Clear message for locked accounts
The standard sign-in error does not tell users their account is locked. We replace it with a specific message, such as "Your account is locked. Contact your administrator."
Active Directory profile
Show signed-in users their own details from Active Directory: last sign-in time, email, phone, title, department, company or any other attribute you choose.
Single sign-on to email
Users who are already signed in to the portal open Outlook on the web without signing in again. We can integrate the same single sign-on with other email systems.
Documents
Share handbooks, training material, user guides and reports with the people who need them. Admins upload, order and retire documents by AD group from IAdmin.
Downloads
Distribute client software, utilities and patches from inside the portal. Upload any file type in IAdmin and decide which groups can download it.
Videos
Publish training and onboarding videos from YouTube, Vimeo or your own streaming platform, shown to the AD users and groups you choose.
Sign-in widget
A compact version of the portal sign-in that you can embed in your website or intranet. It signs users in exactly like the full page.
reCAPTCHA and bot protection
Add Google reCAPTCHA v2 or v3, or a CAPTCHA provider of your choice, to the sign-in page and beyond. reCAPTCHA v3 also gives you traffic analytics and flags suspicious sign-in attempts.
Social feeds
Show your company's X (Twitter), LinkedIn or Facebook feed on the portal. The widget is configured from IAdmin.
RSS news feed
A compact news widget for the sign-in page or the app page. Point it at any RSS feed from IAdmin.
Your own widgets
Weather, clocks, status indicators, a help desk contact card. If it helps your users, we can build it into the portal.
IAdmin management portal
IAdmin ships free with every package that includes a custom feature. It runs as its own site where you manage announcements, links, documents, email templates and branding assets, reset passwords and create users. Its Web Encrypt/Decrypt tool encrypts the SQL and LDAP connection strings in your web.config. Need another module? We add it.
Recent Microsoft RDS projects
MS RDS – Apps Aggregation Portal
Multisite Apps Aggregation Portal for MS RD Web
Assa Abloy – RD Web Access
Custom RD Web Access theme with Custom Features
Big IP – RD Web Apps Filtering
Custom iRule snippet to display specific RDS apps via Big Ip
RD Web Access – Apps and Desktop Grouping
Custom solution for RDWeb to group Apps and Desktops into Separate Tabs
Skysurge – Microsoft RDWeb 2022 Webclient
Custom RDWeb webclient with custom branding and features
Zupyter – RD Web Access and WebClient
Custom RD Web Access and WebClient with Custom Features
Frequently asked questions
Which versions of RD Web Access can you customize?
Every version from TS Web Access through Remote Desktop Services 2025, including the HTML5 RD Web Client that ships from Windows Server 2016 onward.
How long does an RD Web Access project take?
About a week: two days for design and three for development. Custom features can add a little time, and we agree the timeline before we start.
Do I need SQL Server to use the custom interface?
Not for branding alone. Custom features store their data in SQL Server, and SQL Server Express is enough. If you would rather avoid SQL, we offer an XML-based option.
We already have a customized RD Web. Can you add your features to it?
Yes. We can add features to a default or an already-customized RD Web Access site. The estimate depends on your current design and the features you need.
Do you customize the RD Web Client as well?
Yes. The Web Client gets the same branding and the same custom features as RD Web Access.
What your package includes
Installation guide
A clear, step-by-step guide your administrators can follow to apply the new interface in minutes.
Free remote installation
Prefer that we do it? We install the package with you over a remote session, at a time that suits you.
90-day bug-fix warranty
Anything that does not work as designed in the first 90 days is fixed at no cost, along with small tweaks.
Looking to customize Remote Desktop Web Access?
Tell us which portal you use and what you would like to change. We reply within one business day with ideas and a quote.