Citrix ADC (NetScaler) Customization

Custom branded interfaces for Citrix NetScaler Gateway and Unified Gateway

Citrix ADC (Formerly NetScaler ADC) is an Application Delivery Control (ADC) that has been widely used by many companies especially as an access point to most Citrix Environments such as Citrix Virtual Apps (Formerly XenApp), Virtual Desktops (Formerly XenDesktop) etc. Citrix ADC can be used as a secured logon page with Citrix StoreFront as well as with other web applications especially when come to remote access over internet. No matter what purpose you use it where our Custom Citrix NetScaler ADC branding solution fits for all your needs.

We offer our Custom Interface solutions for Citrix ADC (NetScaler) in 4 ways.

Custom NetScaler logon pages. [Login, logoff and expired password pages]

Custom NetScaler logon with StoreFront Receiver Web

Custom NetScaler login and Portal pages.

Custom NetScaler login and NetScaler Web Interface

Out of these the most popular branding package is “Custom ADC (NetScaler) logon with Citrix StoreFront” as there are most enterprises that uses Citrix ADC (NetScaler) Gateway as the access point for their Citrix Virtual Apps and Desktops websites.

Other than the above custom interface packages we can offer a simple branding package using the simple branding utility provided in Citrix ADC (NetScaler) management called Portal Theme. It just enables us to place logos, colors on your preference and few others. If you need a simple one then you can go with this Portal Themes but when you need freedom to design layout or place text, links or custom features you can’t use this option where you need to look for the custom branding through files.

We advise you to go with full-fledged customization which increases only a little cost but full fills your branding need. Dart Innovations offers full customization with your company’s brand over the Citrix ADC (NetScaler) screens like logon/logoff, password page, choices pages and portal pages. So the creativity is unlimited here, where we can touch any part of interface and provide each interface element matching your existing web identity or the new design you prefer to go.

Dart Innovations can offer advanced customization over the Citrix ADC (NetScaler) logon page by providing some useful custom features on it. We also offer IAdmin module, a web based managed utility where you can manage all these custom features.

Watch our Citrix ADC (NetScaler) 13 demo to observe what we can do for you.

These are some custom features we offer for Citrix ADC (NetScaler) login page


This feature lets you post all your important messages, news and announcements on your Custom NetScaler login page. You can manage these short messages from the IAdmin backend using options like post, edit, delete, activate and deactivate.

Web Links

This utility allows you to present your important links, resources on your Custom NetScaler login pages. The IAdmin interface allows you to post, edit, delete, activate and deactivate the links. This can be called as company links, web links, bookmarks or useful resources..

Forgot Password

This option is placed on the Custom NetScaler login page which helps user to reset password and recover their password by self when they have forgot their original password. It works in the similar fashion of how most Forgot Password reset flow works in web.

Forgot Username

Similar to Forgot Password this option helps to recover the username itself for users who forgot their username of Citrix NetScaler /Active directory. This can be validated against their AD email address or phone number. User receives their username in email on completion of successful validation

Password Reset – Admin

This is an IAdmin backend module which allows administrator to reset a user password and send the new password via email. The module clearly validates against your AD password policy and allows you reset the password of a user in a single step. The feature saves lot time by avoiding the need of logging into Active Directory system.

Create Active Directory users – Admin

This is an IAdmin module that lets your administrators to create your active directory users from the web interface itself. You can create users with all user information such as company, email, title, phone and others. You can assign them to specific OU and groups as well. Once created user will be receiving an email with username and randomly generated password.

Social widgets integration

You can integrate your Twitter feed or Facebook widget into your Custom NetScaler logon pages. The widget settings can be managed via IAdmin backend.

RSS widget

The tiny widget allows you to show a RSS news feed on your Custom NetScaler login page. The RSS feed URL can be simply managed from the IAdmin backend module.

Other Widgets

These are some widgets we can integrate on your login and/or after login pages of your custom NetScaler login page. These are just few widgets as example but you can come up with your own options to make your custom RD Web interface richer look.

IAdmin (Interface Admin Management Module)

IAdmin is a free module ships with your custom interface package which runs as a separate website. It helps you to manage all your custom features. Example, you can add, edit, delete and sort your announcements or web links using this module. The features like Password Reset By Admin, Create AD Users are IAdmin specific modules. You can also manage email templates that sent during the password reset or user creation from the IAdmin mdoule. We can also add any additional CMS modules such as Manage logos, Manage Promo Banners, or Manage Branding Elements (that let’s you manage your custom logo, background image) or anything you need upon your specific request. The IAdmin has an option called Web Encrypt/Decrypt which provides additional security by allowing you to encrypt your SQL/LDAP connection strings in your web config file.

Our IAdmin Interface ships with all our Custom Interface packages if your package contains at least one Custom Feature. We also like to hear from you if you have a different idea that want to make as custom feature and provide it on your NetScaler login or in any other interfaces.

We customize all versions of NetScaler interface starts from NetScaler 10.0, Citrix ADC 12.0 till Citrix ADC 13.0. We can also help you upgrade your custom interface from old version to latest.

Citrix NetScaler Customization Portfolio

Frequently Asked Questions

What are the Customization you can offer with Citrix NetScaler Access Gateway?

Custom NetScaler Logon pages
Custom NetScaler Portal page
Custom Web Interface 5.4 on NetSacler

What are the of Citrix NetScaler versions you can customize?

We can customize all versions of NetScaler that starts from 7.0 to the latest (12.x) versions.

How long a Citrix NetScaler Access Gateway interface customization takes?

For NetScaler logon pages and portal we need 1 week of time for design then 3 days to implement the design in NetScaler Access Gateway logon pages interface. For Web Interface on NetScaler we need 1 week for design and 1 week for customization.

Can your Custom NetScaler Interface installed in multiple appliances?

Yes, the choice is yours. You can place our Custom NetScaler Interface over unlimited number of appliances.

Do we lose Custom Interface on Appliance Reboot? If so, How to maintain Custom NetScaler Interface persistence over the appliance reboots?

Yes, the appliance by default turns out your interface to default one. To maintain the custom interface persistence on NetScaler appliance reboots you need to follow some additional steps when porting the custom interface on your appliance. Our Install guide usually has steps to do this. We can assist on remote as well. However here is our blog which talks about maintaining custom Interface on NetScaler persistence over the reboots.

Do your ADFS Logon themes are version specific?

Yes, our ADFS Logon themes are version specific. If you have purchased a theme for ADFS 3.0 that will not work in ADFS 4.0. However the same theme should be available for ADFS 4.0 in our store. You need to make another purchase when you are moving from ADFS 3.0 to ADFS 4.0 or ADFS 5.0 etc.

Is there any CMS provided with the theme to customize the graphic elements?

No these are quick themes with no CMS available for customization. However you can simply change the graphics (ex: logo, background) by replacing them. Each theme contains instructions for changing logo, background, footer text and few others for your quick customization. This type of customization will take only few minutes for you.

Do your themes work withd Multi factor authentications?

Yes. All our themes work with your Multi factor authentication such as default RSA,, Azure MFA etc. In case if there is an issue in particular MFA screen please contact our support, we will fix it and update the patch for you.

Are all your ADFS themes responsive to browsers?

Yes. All our ADFS themes are responsive by nature. It is committed to keep responsiveness with all browsers including device browsers. You can always post to us in case of any issues on responsiveness and we are committed to fix ASAP.

Are there any browser limitations with your RD Web themes?

No. If your default ADFS interface works well in a browser then our custom themes do so. We always test our themes in most popular browsers such as IE 9,10,11; Firefox; Safari; Chrome; Edge and Opera. We always committed to fix and update our themes quickly as possible if there any cross browser compatibility issues. Please feel free to post to us in such cases.

Do you offer any money back guarantee?

All our sales are final and we offer NO REFUND. Also, there is no exchange of themes is possible.

Do the quick themes come with any additional features?

No, the custom features such as Forgot Password, Announcements, links, etc, are part of our Custom Interface Solutions. We don’t offer any of these features with our ready-made themes. You can read our Custom RD Web Access customization solution to know more about our Premium Branding and Custom Features solutions. Also after purchase of a theme if you want to add some features we can help you do so which will cost addition.

Do you provide Documentation and Tutorials?

Yes. All our themes include the installation guide and tips for quick customization such as changing logo, background, footer text etc. However you can also read our general installation and best practices guide here>>.

Can I use the theme on multiple servers/instances?

Yes. You can use the theme in any number of instances/servers such as high availability instances, development environments etc. But the theme must be used by one environment (yours or your customer’s) and must not be distributed or sold among your customers.

How can I get updates of my theme?

The updates/patches of themes are available under your login. You can see all your purchased themes as well updates around them on your dashboard. That is the reason we force you to register and login before purchase.

How often you update your themes?

Generally it is very less. Once we bundled our theme we don’t add features/options into it. However browser compatibility issues are the cases we are generally forced to update our themes. For example if IE 13 is released there may be some browser compatible issue expected and in such case we act immediately to fix those issues and update our themes. We are quick to resolve and make the patches available on our store in such cases.

Do you offer support after purchase?

Yes, you will have life time support on your theme. You will have access to your account and download any update related to the theme you purchase. Also if there is any actual bug on the theme reported by you then we are committed to fix and provide you the patch update. There are no charges for fixing bugs as we are aiming to provide bug free themes as always.
Other than the above support agreement all our services are paid and cost will be discussed upon receiving your support requirement. We also provide support on further customization, exclusive branding, theme installation, add-on custom features and more.

Do you support on providing additional languages?

All our RD Web quick themes come with 5 popular languages by default. English, German, French, Spanish and Dutch are the 5 language packs come by default. If you need any additional language specific to your region we are committed to offer that. There is no cost for that. You just need to purchase the theme and make your request to us mentioning your Order ID. We will deliver your language patch within 2 days of time.
Support Email:

How can I reach your support?

The priority way is to use our contact form and then the live chat. All your support queries will be answered within 24 hours of time.

How can I reach your support?

No, for now our themes are available only for RDS and ADFS Web Interfaces. If you are looking to customize your Citrix NetScaler, OWA or other interfaces please look at our exclusive Custom Interface branding solutions.

Our Custom Citrix NetScaler Package includes of

An Installation guide

Our installation guide is self-explanatory, simple to follow which helps you apply our customization quickly.

Free Installation Support

We provide free installation support using Remote Programs to all our Interface Customers.

90 days bug fix Warranty

After installation you have 90 days of time for bug fixing if any issues on our custom interfaces.

You might be interested to talk with us regarding your Citrix NetScaler environment and/or get a quote to customize your Citrix NetScaler Gateway Interface, If so click here to get started.

Looking to customize Citrix StoreFront Receiver Web Interface?

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The other Interfaces you may look to Customize

Citrix StoreFront
Citrix NetScaler
Citrix CloudPortal
Remote Desktop Web Access
MS Outlook Web App
VMware Horizon View
VMware Workspace ONE
Ericom Connect
Ericom AccessNow
Parallels RAS Portals
RAS HTML5 Gateway
Array XG
Apache Syncope
Microsoft Identity Manager
Apache CloudStack
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