FAQ – MS Remote Desktop Web Access

What are the MS Remote Desktop Access versions you can customize?

It takes 1 week in general to customize RD Web Access Interfaces. 2 days for design and 3 days for implementation. If you need some custom features it may take little more time based on your requirements which will be discussed at the start of project.

How long a RD Web Access customization takes?

It takes 1 week in general to customize <a title=”RD Web Access” href=”/microsoft/microsoft-remote-desktop-web-access/”>RD Web Access</a> Interfaces. 2 days for design and 3 days for implementation. If you need some custom features it may take little more time based on your requirements which will be discussed at the start of project.

What are custom features you can implement with RD Web Access Interface?

The standard features that most companies require are Forgot Password, Forgot Username, Announcements, Web Links, OWA Integrations, Documents, Downloads, Active Directory Info, Client Info, Twitter, RSS, Password Reset by Admin, Create AD Users and few more. However we are ready to hear your specific requirements and convert them as features for you.

I already have a Customized RD Web Access website. I want to add your custom features, is it possible?

Yes, we can add our custom features into your existing RD Web Access website either it has a default look or customized look. Our cost differs based on your customized design and features you need which will be discussed and estimated then.

Do you provide customization to our specific needs?

Yes, we love to hear your needs and see the new challenges. We analyze your needs and discuss the possibilities. If your need is something realistic then we are sure we can offer you that customization. The cost estimation will be provided for your approval which is purely depends on the hours of work we estimate to consume.

Do you also provide customization on multifactor (2nd authentication) logon screen?

Yes, we can customize your 2nd factor logon screen too. You may use any 3rd party (Azure MFA, Duo or anything else) or default radius authentication for multifactor where we can customize everything based on the limitation by 3rd party. You have to inform during project startup which 2nd factor you are using. However we don’t mind to help implement it after completion or later time as well.

I already have a Customized Citrix StoreFront Receiver website. I want to add your custom features, is it possible?

Yes, we can add our custom features into your existing Citrix StoreFront interface either it has a default look or customized look. Our cost differs based on your customized design which will be discussed and estimated then.

Do you provide customization over the Web Client (HTML5 clientless access) of RD Web Access?

yes, you can see our demo to observe that we can customize the RD Web Access Web client portal too. You may like to either RD Web Access regular portal or Web Client Portal or both, we have packages for them.

Do I need SQL in my environment to install your custom RD Web Access interface?

Yes, our Remote Install Assistance applies to all interface customers at free of cost. We can suppoNo, if you are only customizing the look and feel. And Yes, if you are willing to add our custom features. You may have a simple SQL Express edition which is good enough. However we have XML based solution which we can offer for the customers those who not like to go for SQL.rt you from remote using web based remote programs.

Do you also customize RD Web Client?

Yes, we can customize RD Web Client as same like RD Web Access website. We can also implement all custom features on the RDS Web Client portal.

Do you provide support for installing your custom RD Web Access Interface?

Yes, our Remote Install Assistance applies to all our interface customers at free of cost. We can support you from remote using web based remote programs.

Do you offer any bug fix warranty for your Custom RD Web Access Interface?

Yes, it is yours. You only pay us for one interface and it is your own choice to install in any number of servers/instances/As like other interfaces we offer the same 90 days of bug fix warranty with our Custom RD Web Interface package..

Do you offer any bug fix warranty for your Custom Citrix StoreFront interface?

Yes, 90 days of bug fix warranty will be offered with our Custom Citrix StoreFront interface package.

Click Here >> to read more about Microsoft Remote Desktop Web Access Customization

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