FAQ – Citrix NetScaler
We can customize all versions of NetScaler that starts from 7.0 to the latest (12.x) versions.
For NetScaler logon pages and portal we need 1 week of time for design then 3 days to implement the design in NetScaler Access Gateway logon pages interface. For Web Interface on NetScaler we need 1 week for design and 1 week for customization.
Yes, the choice is yours. You can place our Custom NetScaler Interface over unlimited number of appliances.
We generally don’t work on Portal themes as they are very limited. However if you are specific to go only with Portal themes we can do so. But remember, portal themes are limited so we need to limit our ideas too.
It is so easier to manage using the Responder policy. Each client will have separate index page and logout page that’s it. You just need to write couple of responder policies which is very simple and explained here. We can also setup the responder policies for you in the remote session.
Yes, we can customize your 2nd factor logon screen too. You may use any 3rd party (Azure MFA, Duo or anything else) or default radius authentication for multifactor where we can customize everything based on the limitation by 3rd party. You have to inform during project startup that which 2nd factor you are using. However we don’t mind to help implement it after completion or later time as well.
Yes, the appliance by default turns out your interface to default one. To maintain the custom interface persistence on NetScaler appliance reboots you need to follow some additional steps when porting the custom interface on your appliance. Our Install guide usually has steps to do this. We can assist on remote as well. However here is our blog which talks about maintaining custom Interface on NetScaler persistence over the reboots.
Yes, we love to hear your needs and see the new challenges. We analyze your needs and discuss the possibilities. If Yes, it is possible to bring all features we do for StoreFront or RD Web Access to the NetScaler Login page. Announcements, links, Twitter, Forgot Password are most common features that our customers usually ask for. However it is just simply possible to bring all our custom features as well your new ideasneed is something realistic then we are sure we can offer you that customization. The cost estimation will be provided for your approval which is purely depends on the hours of work we estimate to consume.
Yes, our Remote Install Assistance applies to all interface customers as free of cost. We can support you from remote using web based remote programs.
Yes, our Remote Install Assistance applies to all our interface customers at free of cost. We can support you from remote using web based remote programs.
Yes, 90 days of bug fix warranty will be offered with our Custom NetScaler Interface package
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